Employee control – Peca via software – Süddeutsche.de

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More and more HR departments evaluate information in order to control their employees.

Kathrin Werner , New York

Who comes to late will be punished the technology. Who once had to fill out a timesheet, in which no one noticed when he entered acht clock as the start of work, although he booted up the computer only at 8.07 clock, will have to change in the new software support work world. The software remembers when one really works. And if it does not hold the software itself, it sees the colleague who is sitting at the next desk and even can put something in the software.

Amazon has in recent days in harsh criticism advised for employees chicane and monitoring. The online retailer is a pioneer in the supervision of employees through the analysis of data. Data say that managers Least sold, causing the most customer complaints or ordered to supply too late. You say who goes home early, too often is ill or on vacation late replies to emails. Especially in the criticism is a program that praise or criticism of their colleagues quickly send to the supervisors, the so-called Anytime Feedback Tool.

The New York Times has a long article on the problems of the Amazon staff published, in which many complained about this Petz software. It offers presets. A sample text, the Amazon is proposing as a complaint about colleagues, reads: “I’m worried about his lack of flexibility and open complaints of smaller tasks.” For example, came a mother who every day of 7 clock in the morning to 16.30 working after the birth of her child in the afternoon, then took her child out of the crib and at home continued to work, targeting their peers. In Anytime Feedbacktool they complained that they always go home so early – they had not noticed that she in the morning before everyone else appeared in the office and continued to work in the evening. The woman left the company. One problem of software that criticized know nothing of the fellow-scolding and can defend themselves badly. Most feedback was positive, on the other hand said an Amazon spokesman said.

The computer program calculates even if anyone could soon announce

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Amazon is an extreme case, hardly a company uses data and Petz software as intense as the online retailer from Seattle. But an exception is not Amazon. The Human Resources Manager, as the Americans call their recruiters who use increasingly large amounts of data to manage their own team and to control. One of the most prominent company that specializes in such technique, is Workday from California. With Workday software called Human Capital Management (HCM) – as the name suggests it comes to the management of human capital – leaves HR nothing to chance. Per App human capital manager can look for example at all times, who, when working as long. He can access the calendar of every employee and see if the afternoon he has time for a meeting. It can sort the employees by qualification and so put together teams.

Part of the human capital software is also a Petz app, called Collaborative Anytime feedback and work on your smartphone. “Managers and employees now have a common tool to demand and deliver at any time feedback about an employee,” the company advertises. The feedback can then be incorporated into the annual employee reviews or in the database for the talent profile of the employee.

One of the investors of Workday, Jeff Bezos is. The boss of Amazon has given the company four years ago, together with remaining 85 million from his personal fortune. Bezos wants to get as much as possible from its employees – the human capital software helps him figure out how far he can go. Some of the software is also a graphic, to which all employees are distributed depending on Dismissal risk. Many data flow to notice in time when an employee is overloaded or otherwise is unhappy with the work. Who is a red dot, and belongs more to the right on the scale, probably migrates within the next year.