Revolution in telecommunications: Twilio integrated telephony software – CHIP Online Business

Twilio want to revolutionize the telephony with its service. The service is widely used in the US and in many companies such as Coca Cola, Walmart and uber already in use. Soon the service will start in Germany. CHIP met Jeff Lawson, CEO and co-founder of Twilio
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Twilio: Communication from the software

 Twilio want the phone that has not changed for years revolutionize. For this, the communication is shifted in the software and provides more context. Almost every car service works with Twilio to inform its customers about the current status or to process requests. Also, many dating services Twilio use to enable anonymous communication from within the app. Companies need only one phone number for their customer to communicate via text and voice messages. Over 400,000 Developers are already using the service. Around 1,200 mobile operators in 198 countries to support the service. Twilio offer its API in the cloud and supports all languages. Since it is only paid for unused minutes or messages, it is also possible to start without financial advances with the software development
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New style of communication: Many companies use Twilio

 Many companies use Twilio for different types of communication. For example, the number of customer service in an app can be integrated. So calls will be redirected or a call from a particular number at the same time the customer data is called with. Logisticians can inform their customers about the current status of a transport and communicate airlines delays and cancellations in a timely manner. Also, security code can be sent as voice or text message, as is often common in the two-factor authentication. The car service Uber uses Twilio to its customers via incoming Taxis notified. Also, the driver and client can communicate directly with any problems. But the Internet of Things requires new modes of communication to convey information. Adding context is the main output of Twilio.

Twilio was founded in 2007 and is headquartered in San Francisco. The service works with telecommunications companies and the Amazon Web Services (AWS) to assign telephone numbers and to deliver messages and conversations.

(mib)