Image: GEFMA
The use of CAFM software increases the transparency of costs and facility management services, and leads to a better documentation. This is the result of the CAFM comes Trend Report 2015 of the FM network GEFMA.
80 percent of users say they completely satisfied or fairly satisfied with the functionality and support of the software product. But there is also evidence of some improvement in the user interface and the interfaces to other IT systems. Main fields of application are the surface and maintenance management.
Procurement and implementation crucial for user satisfaction
In the implementation phase, the challenges are in the correct estimation of the required internal human resources as well as to provide a sufficient data base. Furthermore, it has often been found too ambitious schedule as a threat to the success of your project surveyed users.
The discrepancy between the user desires for one hand a high degree of customization of their CAFM system and on the other hand a strong price sensitivity with low resource utilization and standardization forced is obvious. The assumption that users are more satisfied with their individualized software system as a user of standard software that has not been proven in the survey. The best practice solutions already stored in most modern CAFM systems it seems here but to be on a promising solution.
Many vendors provide nearly double-digit market growth
The expectations of the market growth moving in the low double-digit percentage range and thus on the order of recent years. New opportunities are the further proliferation of mobile technologies, cloud computing, the use of Building Information Modeling (BIM) and modern photometric data collection technologies.
The predicted for many years shakeout among the approximately 60 providers of CAFM software German-speaking countries, according to the test results yet to be discerned.
The technologies used, significant differences compared confirm with the English-speaking market. Even older client / server systems are still frequently used which hardly occur in international comparison.
Haufe Online Editorial
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